Refund policy
all sales are final. We do not accept returns or offer refunds except in the two specific circumstances described below.
- Cancellations (Before Shipping): You may cancel your order for a full refund within 24 hours of placing it, as long as the order has not yet shipped. After 24 hours, or once the order has entered processing/shipping, it can no longer be cancelled.
- Damaged Items: If your item arrives damaged, you must contact us within 24 hours of delivery with clear photos of the damage. Claims made after 24 hours of delivery, or without photo proof, will not be accepted. Approved damage claims will receive a full refund.
All Other Sales Are Final: Outside of the two cases above, we do not accept returns or issue refunds for any reason. This includes change of mind, buyer's remorse, ordering the wrong item, or "no longer needed."
Non-Refundable Situations: We are not responsible for and do not issue refunds for delivery delays, packages sent to an incorrectly provided address, or "package not received" claims where tracking shows delivery.
Refund Processing: Approved refunds (cancellations or damage claims) are issued to your original payment method within 5–10 business days. Your bank's posting time may vary.
By completing your purchase, you acknowledge and agree to this Return & Refund Policy.